• I’ll charge a $25 late payment fee plus interest calculated daily at the rate my bank charges me for my overdraft. Sounds fair, right?
  • The 3-strikes rule applies – I’ll chase you three times and then:
    • I stop work, and
    • I hold your records until you’ve paid, and
    • Any costs that flow from your work going unfinished are your problem, not mine (IRD penalties and others), and
    • Your account gets sent to a debt collector, and
    • You’re liable for all debt collection and legal costs
  • Hard ass? Yeah. I’m not your dad.  I’ve got other clients who are paying me who deserve my attention.