Let’s try to work it out like this:

  1. You let me know there’s a problem
  2. I’ll fix it if I can
  3. You have my rock-solid happiness guarantee, unless the dickhead clause* kicks in
  4. If the dickhead clause* kicks on, we go to mediation
  5. The mediator will make a choice between your offer or my offer, nothing in between
  6. We both accept the mediator’s decision – no disputes