• The IPL values – they go both ways
  • Really paying attention to the terms of this relationship agreement – holding yourself accountable to it
  • Providing me with everything I need, when I need it, so I can do my work for you
  • Paying my bills (see 11.Fees)
  • Telling me if you can’t or don’t want to pay bills (see 6.Oh shit moments – give me a chance? and 16.If you don’t pay)
  • Accepting full responsibility for the correctness of information you provide me
  • Telling me if anyone (other than you) will rely on the info I prepare so I can a) make it fit for purpose, and b) give consent for it to be used that way.
  • Firing me if you think I’m not serving you well (and you’ve considered 6.Oh shit moments – give me a chance? and 7.How we’ll work out any problems (IF we have any. Big if!) and you still want to)
  • Telling others if you think I’m great at what I do
  • Not being a dickhead*